When you receive a new quote by a seller, you will be notified via email. You can click on the button embedded in your email to access the quote on your profile or you can see all the new quotes from your dashboard > RFQ.

All the new quotes are visible in the RFQ section of your profile. You can then select the relevant quote and accept or reject it from here. If you click accept, the item will be automatically added to your basket. At this point, just go to your basket to complete the checkout and pay using one of the options available

You can pay for your order by using one of the major credit or debit cards. Depending on your card issuer, there may be a limit on the size of the transaction, meaning that for large orders your card payment can be declined. Please check your card limits with your card issuer to ensure that payments go through successfully. Sometimes, even in the event that the payment is within your credit limit, the card issuer should be notified in advance prior to large payments being made, in order to avoid them blocking the card on suspicion of fraudulent activity.

You can pay easily via bank transfer. If you select this option, you can pay either the full amount or make a partial payment (depending on the seller’s credit terms). The minimum amount for the partial payment is specified on your order summary and on the purchase order that will be emailed to you when you place your order. Some sellers will allow you to pay, for example, 25% as an initial payment, with the full balance to be paid either in instalments or upon order delivery. Details on the seller credit limits are available on the order confirmation page and on the purchase order.

If the seller offers this credit facility, you will be able to pay for your order a number of days after placing it. Common credit terms are 30, 45, 60 and 90 days, however, each seller has his own credit terms and you will find these detailed on the order confirmation page and on the purchase order that is emailed to you upon order confirmation. You can also review the credit terms and download the purchase order by accessing your profile and going to Total Orders > View (order number) > Order Details. We recommend that you always check and confirm the credit terms with the seller and make your payment in accordance with the seller’s credit terms to avoid any risk of having to pay interests or late payment fees.

Upon check-out, prior to confirming your order, you will be presented with two options:

1. “Arrange Own Shipper” - if you select this option you will have to appoint your freight forwarder or shipper of choice to deliver the goods. Details of the pick-up location for the goods and lead time for when the goods will be available to pick-up are given on the order confirmation an purchase order. You will be responsible to pass these on to your shipper of confidence, who will then pick-up the order and deliver it to you.
2. “Ask for Quote by 3rd Party Shippers” - if you select this option, a number of shippers will submit a quotation to transport your goods from the seller’s premises to your shipping address. Shippers will submit their quotes within 24 hours and you will be able to select the best offer and pay for it directly. You will be notified via email for every new shipping quote received and you will be able to select the most convenient and pay for it by card, bank transfer or, if the shipper offers the facility, at a later stage. Please note that no insurance is provided and you should contact the shipper directly should you wish to purchase additional insurance on your goods.
   

BLK is the online spot market. In order to ensure you never pay more than what a product is truly worth, we have removed all the additional items such taxes, storage, shipping and insurance costs so that what you see and pay is only the price for the actual goods. 

Because of this, shipping is not included in the price. 

Shipping only accounts for a  % of the value of the goods, so you are better off arranging it yourself via your freight forward of confidence or, if you like, you can use the automated function on the Site to send a request to 3rd party shippers when you checkout. If you select this option, you’ll essentially start a blind auction among a number of different shippers and you’ll be able to manage and select the shipping provider from your dashboard. 

This way, you can be insured that:

1. You never pay more than what your goods are really worth

2. You never pay more than you really have to to ship your goods and have them delivered to you.

Every time you conclude an order, you will receive a Purchase Order and matching invoice containing all of the order details including pick-up address and date of availability of the goods, should you wish to arrange your own shipping.

If you are a seller or a shipper, you can add/amend your bank details from your profile management section. Log into your account and select Profile. Scroll down to the Bank Details section and enter/modify the relevant information. Please ensure that the Bank Details section is completed, as the details are automatically provided to the buyers every time they place an order. Without bank details, it will be difficult for the buyer to make large payments, should these exceed their card credit limits. Please ensure that the Bank Details are correct and up-to-date at all times.

If you are a seller or a shipper, you will be asked to connect your account to accept card payments when you register. BLK Global uses Stripe as a service provider to process card payments and you are required to have an account with Stripe in order to connect it and be able to accept card payments on BLK. If you do not have a Stripe account, no worries. You will find a link on the Payment Details section on your profile and you will be able to register a new account with them within a couple of minutes.

If you wish to change your password you can do so from your dashboard. On the left hand side of the dashboard select the “Change Password” option and enter your new password. Click “Confirm” to save.

Buyers can enjoy the Site sand all its functionalities for free. There are no hidden charges and you can register, search and buy the products you need at their true market value. It’s 100% free and it always will be. We will never ask you to pay for any of the services you use on the site or the purchases you make.

You can buy anything you need in just a few clicks. Without registering. If you’re buying in large quantities, you can send the seller a request for quotation using the function on the product page. The seller will get back to you with the best price and you can chose to go ahead with the purchase by simply accepting the quote and completing the checkout.

If you chose to register you’ll have access to an easy-to-use dashboard where you’ll be able to manage and track your orders, see your invoices and purchase orders and generate specific reports that you can export directly in excel. 

Every time you buy something, the Site will automatically generate a purchase order and a matching invoice that will be emailed to you or easily downloadable through your dashboard. Together with the automated reporting, BLK makes accounting and purchasing easy and hassle-free so that you can focus on what really matters: running your business.

Sellers can register and start selling unlimited products for free. No catches or hidden fees. 

Once you’re registered, you’ll be able to manage your products, orders and requests for quotation very easily through your dashboard and you’ll be able to generate and download reports in excel format to easily track your sales performance and manage your books easily.

Every time a buyer places an order, you’ll be notified via email and on your dashboard and you’ll be provided with a purchase order and matching invoice, which are automatically generated by the Site.

You’ll be able to accept card payments (that are processed through our partner Stripe) or to get paid via bank transfer simply and hassle-free. 

You’ll also be able to choose if you accept full advance payments only, instalments or if you offer specific credit terms that buyers can enjoy. Having multiple options will make you more attractive to buyers and make it easier for you to conclude sales on the Site. Not sure whether you can offer credit to a buyer? Don’t worry - all of the buyer’s details are available upon order confirmation and you’ll be able to run background checks while you process the order, prior to delivering it. If you are not satisfied with the outcome of the checks, you can contact the buyer to request an upfront payment. Additionally, you’ll be able to see buyers’ ratings every time you receive a request for quotation, for an extra assurance on the payment performance and worthiness of your customers.

BLK Global, the owner of the Site, will invoice you monthly on the basis of the orders made through the Site. All we charge is a small fee that ranges between 2.99% to 1.19% of the value of the transactions made through the Site. The commission is calculated at the end of each month on the basis of the volume of sales and the more you sold the lower the commission. That’s it! No additional fees or tricks. You can see a full overview of the commission sliding scale on the BLK Service Agreement.

You can also use the Site to promote your goods or your Seller’s page. Check out the ADVERTISE page to see what we can do for you. These services are charged extra, depending on the option you pick and will allow you increased visibility on the Site, super-charging your conversion rate.

Join us now and gain access to the worldwide online spot market. Every year, over 8.82 billion tons of goods are being sold to millions of buyers. How many buyers do you have access to?

BLK is the online spot market. As a Shipper, you’ll have visibility on all the purchases made, every time a buyer requests a 3rd party to quote for the delivery of the goods he purchased.

The business model of the site is very simple: we want buyers to pay only the real market price for the goods they need, nothing else. That’s why prices for goods sold on the Site are exclusive of any delivery charge, tax and other hidden fees. This means that buyers will have to arrange the delivery of the items purchased. They can do it on their own (if they have a freight forwarder of confidence) or they can chose to send a request for shipping services to 3rd party shippers. This is where you come into play.

You’ll receive an automated request over email and on your dashboard, and you’ll be able to  access the product details, material safety data sheets and other relevant information such as the nature of the goods (hazardous / non-hazardous). Once you reviewed all the info, you can provide your quotation based on the collection and delivery addresses provided.

Buyers will receive a number of quotations for their shipping and they’ll be able to pick any, so it is important you quote as soon as possible. Once a buyer has accepted your quote, they’ll be able to make a payment directly by card or simply via bank transfer to your indicated account.

Upon completion of every order, you’ll receive an email confirmation containing a purchase order and matching invoice, that you will also be able to download from your dashboard.

From your dashboard you’ll be able to see and manage all your shipping requests, shipping orders, generate and download reports in excel format to keep track of your sales performance easily - at the click of a button.

Join us now and gain access to the worldwide online spot market. Every year, over 8.82 billion tons of goods are being shipped. How much of it are you shipping?

If you purchase certain goods on a regular basis, it may be a good idea to set a reminder so that you can get notified when the next purchase is due.

At BLK Global we do not store your card details and we will never execute a purchase automatically on your behalf. This is because we stay true to our philosophy of achieving the Online Spot Market – the spot price for the specific item you want to purchase may have changed in the meantime and the seller you have previously used may no longer be the cheapest.

For this reason, we will give you a reminder that the time has come to make your purchase, so that you can go on the site, assess the market conditions and buy the goods you need at the best possible price.

1. To set a reminder for a recurring purchase, from your dashboard go click on the ORDERS tab. You can easily identify items for which an automated reminder has been set because the ORDER ID number is showing in blue 

2. Select VIEW

3. Scroll down on the Order Information page and click on SET REMINDER

4. Enter the number of days after the initial purchase when you want to receive an automated reminder

1. To remove a reminder for a recurring purchase, from your dashboard go click on the ORDERS tab. You can easily identify items for which an automated reminder has been set because the ORDER ID number is showing in blue 

2. Select VIEW

3. Scroll down on the Order Information page and untick the box next to the SET REMINDER button

1. To leave a review for a specific good or seller, from your dashboard click on the ORDERS tab

2. Select VIEW

3. On the Order Information page select GIVE RATINGS

4. A new popup window will open and you'll be able to enter your review there. Plelase give a rating to each of the items: goods as described, communication, customer service. Reviewing these items as well will impact the Seller's overall rating

5. Click CONTINUE to save the review and then close